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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 7774 Views
  • 1 replies
  • 1 kudos

Pac code

Hi, I need a PAC code for my phone number, how do I get it? Kind regards

Amera by • Level 1: Joiner
  • 135 Views
  • 1 replies
  • 0 kudos

Want to pay but need you to unblock

Hi, i have not pay my bill and my number is not working. Please could you provide me how can i make payment without accesing myo2 as when restarting the account the code is needed goes into my number via msn that I am not receiving as the number is b...

Kasia555 by • Level 1: Joiner
  • 167 Views
  • 2 replies
  • 0 kudos

O2

Hello I have switched from o2 to sky due to my new phone , I haven’t got my new sim with me on holiday anyway you can transfer me back to my old sim on o2 so I can carry on using my calls texts and data ? Whilst on holiday ?? Thank you

Resolved! Number change

Hi, need help with changing from NEW NUMBER to my old one , As I’d like to keep the same number, but it isn’t working

Ryan78908 by • Level 1: Joiner
  • 186 Views
  • 1 replies
  • 0 kudos

Logging in

Hello When I try and log into my o2 it says it needs to send a code to my phone number about 1 minute after I receive the six digit code and when I enter it in It takes me back to the log in page and makes me reput another code and I'm stuck in the c...

Michael18 by • Level 1: Joiner
  • 244 Views
  • 3 replies
  • 0 kudos

I want to cancel my O2 contract

Hello, I want to cancel my O2 contract, I have made the O2 contract in UK, but now I live in Lithuania and I have lost my 02 SIM card on old phone number and there is no way to order it in Lithuania. I wanted to ask maybe I can somehow cancel my cont...

Leave O2

I would like to leave O2 however I am unsure how to do so, help would be appreciated

Hlock by • Level 1: Joiner
  • 138 Views
  • 1 replies
  • 0 kudos

New tariff

Hi I have just purchased a unlimited tariff and wondered what do I do with the old o2 tariff do I cancel it or will it just cancel itself many thanks

Iano61 by • Level 1: Joiner
  • 197 Views
  • 2 replies
  • 0 kudos
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