Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
On Thursday (4th aug) I fell victim to a fraudulent phone call stating that I was eligible for 30% discount on My O2 contract. What happened was they hacked My O2 using the pen that I gave them and ordered two iPhone 13 on 36 month contract. Luckily ...
Hello hello, I had the £15 tariff and when I activated it again for this month, another £5 tariff was activated and now even that £5 would not be there anymore, I would say that I do not have any tariff selected
Can I use my phone in Turkey?
I ordered a sim on 4th August and it says it was dispatched on 5th August and it says order complete but I haven’t received the sim ? can you track this order too see where it is please order no: ms-xxxxxxxxx [Mod edit: Please do not post order numbe...
I accidentally deleted my number from my online o2 account.When I go to try to re-add it to my account I only get an error at the top of the page saying "Identity not found" and it wont let me add it.Is there any way fix this?
Hi does anyone know why S22 is excluded from open? I was told on live chat by an operator that it would be and that I could apply the discount. But it says excluded. Would have been good to know when i upgraded my phone!Not happy
Hi I am wanting to change the payment date of my current bill how do I do this?
Virgin Mobile switched my 2 mobiles to O2 yet only one shows when I go online or use the app. Any ideas please?
I bought an Iphone from 02 and, having lost it, have made a claim against my insurance company (affiliated with a high street bank). The insurance company has demanded "proof of purchase" before they will pay out. I have sent them copies of the two d...
Ordered a new Apple IPad Pro which should have come with a £100 gift card. It’s now been over 14 days and contacted O2 who responded with a copy and paste response of waiting 14 days and I will receive a email on how to claim. Has anybody received a ...
