My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 13495 Views
  • 1 replies
  • 1 kudos

Change Username on account

I have 3 phones. When i set the first one up i stupidly did so using my work email address, the other 2 I used my personal email address. Cannot seem to get the one on my work email moved over to under my personal email (with the other 2) Any suggest...

Resolved! USA phone use

What is the best option to reduce call and data charges when visiting USA for someone onUnlimited data Unlimited minutesUnlimited texts

sanjit by Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos

Resolved! Free TV

I have just purchased a phone on contract and it came with a free TV however I haven't had any information about the TV since purchasing the phone I was just wondering if anybody could give me some advice because it was one of the main reasons that m...

Mattp323 by Level 1: Joiner
  • 1951 Views
  • 3 replies
  • 0 kudos

Resolved! Travel Bolt Ons

On my account I have two travel bolt ons: O2 Travel Inclusive Zone (Since 2020)'O2 Travel Inclusive Zone gives you Unlimited mins, Unlimited texts and Unlimited Roaming Data for set of destinations, with no extra charge O2 Travel (Since 2016)Get Unli...

Hagadol1 by Level 1: Joiner
  • 2565 Views
  • 1 replies
  • 0 kudos

Resolved! Galaxy watch pro 5

Hi, if ive allready got a galaxy watch cellular model,How do i link it to my existing phone contract and how much extra is it per month please.? I cant find this info anywhereThanks

Chriscox by Level 1: Joiner
  • 618 Views
  • 1 replies
  • 0 kudos

Resolved! Delete my O2 Account

I need help to delete my O2 account. I don't have any products or services attached to this account at all. How do I contact the customer service team? I don't see an email address or web chat.

ohnohelp by Level 1: Joiner
  • 1545 Views
  • 3 replies
  • 0 kudos

My o2 not working

Something went wrong.Oops. My O2 isn't available to you yet. If you're new to O2, it can take up to 48 hours for your account to be ready. If it's been longer than 48 hours, get in touch and we'll look into it for you. I get that message when i try t...

ab_66 by Level 1: Joiner
  • 1645 Views
  • 8 replies
  • 0 kudos

Resolved! Can’t login

Hi I can’t login to my account to check my bill it’s says this number it’s already used and ask for another one but this is the only one number which I ever had I don’t understand what’s going on .

Resolved! Is my o2 down?

When I log in I get a page that just says something has gone wrong. Tried app and browser

gatrell by Level 3: Thinker
  • 1414 Views
  • 4 replies
  • 0 kudos