cant activate new MyO2 account

[Liz550]

I have been sent an email to verify my email address. clicking a link takes me to  page that says "set a password" but there is now field provided to do that. There is only fields to set he security question and select contact preferences etc . I have completed these, but the continue box is still greyed  out so clearly something is missing. I have explained this to customer services and all they sent another link , bit same thing happened again. I have tried on my mobile & computer, but makes no difference.

[pgn]

Try using a different browser tab, preferably one started up in Incognito mode, @Liz550 - 

Worked for me, after making sure I was logged out of the Forum first ...

Good luck!

[RafaC]

Hey @Liz550 were you able to sort it out?