Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Ordered a new Apple IPad Pro which should have come with a £100 gift card. It’s now been over 14 days and contacted O2 who responded with a copy and paste response of waiting 14 days and I will receive a email on how to claim. Has anybody received a ...
take away restriction on my o2 account for new contract. Passing security
I have just renewed my contract - refresh - and I am eligible for a corporate discount as I work for the nhs. However when I applied using my phone number it came back saying not eligible as I hadn’t set up within 28 days of my old contract dated 201...
I have been switched over to O2 sim from my Virgin Media updated package (Ultimate), and O2 could not locate my address on their data base. I have used my daughters nearby address as I was advised to do , so that the sim card could be delivered. This...
My new phone was supposed to be delivered today i wasnt in and it says card left but a card wasnt left who do i contact that isn't a robot
I got phone 30 July and didn't have message about gift card.How can I activate it?
Enquiring about free 5 pounds credit please
Hi, I've recently joined O2 from Virgin Mobile. I previously had a ultimate oomph package with Virgin Media with a Virgin Mobile sim but recently upgraded to a Ultimate Volt Bundle. As part of this, Virgin Media transferred my sim card over to O2. Wh...
I can’t seem to log in to my 02 app as it says that there is no devices registered with my phone number. I would also like to add my Apple Watch to my contract plan. Thankyou.
Hi I can't access my account why? It won't even let me change the code because it doesn't accept my phone number!
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