My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9889 Views
  • 1 replies
  • 1 kudos

Resolved! charity donation on my bill

My November bill included a £30 donation. Which charity was it?

Rob53 by Level 1: Joiner
  • 645 Views
  • 1 replies
  • 0 kudos

Resolved! My o2

Ported my pay as you go number over to pay monthly and now can’t access my o2 account. Says that my number is used on another account

Tommy12 by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! Moving from Virgin mobile

Happy New Year, As many of you know Virgin and O2 have merged. I have a Virgin mobile sim only monthly contract together with Virgin media , broadband etc.When I call Virgin to enquire about my tariff options I get mixed messages. Virgin offer me "ex...

Resolved! Cancel within 14-day period

I made an online order on 28 December 2022, which was for a phone and pay monthly plan. I also submitted a form with a PAC code to transfer my number to O2 from Three. I wish to cancel the entire order and also cancel/revert my number transfer. The p...

Resolved! Change information

How can I change my information so I can go on sites online? I can’t get on some sites

Arron85 by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! My extras

Hi, Why I pay £12 extras every month.I canceled extras, my bill is expensive. I want to pay my bill only. Julita Ehlert

Angusek25 by Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos