Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! No access to account

All day today, I have been able to log into my account on the website, but can't access any info about my line or contract. i dont seem able to log in at all on the app. The login info is correct, so this seems to be an issue at the O2end. I just get...

VAT Invoice

For years, you go to My O2, Accounts and Billing, ViewBill, then download your VAT invoice.Now it seems with the My O2upgrade, all you get is a fancy bill but not a VAT invoice. as one of the many whose company pays for his phone, I need to submit a ...

Resolved! I have been told I have no Data Left? BUT I HAVE UNLIMITED DATA?

I have been told I have no Data Left? BUT I HAVE UNLIMITED DATA?OBVIOUSLY, the best thing I can Do is Go with Somebody Else, to provide Data

no service

I have had no service for 3-4 days due to an arial fault I beleive, for 3 days I have tried to get some sense out of customer services, I have been a customer for 12 years and this is the first problem I have had, I am loathe to change to another pro...

Resolved! Had

Good evening I’ve just had a thing pop up on my phone to say 02 have turnt my 4g off can I ask why?

Resolved! 'claim a galaxy tab s6 lite' on u[grade

Hi i have recently upgraded my phone and it stated ' claim a tab s6 lite' on us. I assumed it would be via a voucher to redeem as per previous upgrades (headphones etc). I didnt receive this or any links to redeem, anyone offer any help? Thanks

Resolved! Phone locked????

Is my phone locked?

Resolved! moved to USA from UK - wifi calling is not working - cannot receive or make calls to UK from USA

moved to USA from UK - wifi calling is not working - cannot receive or make calls to UK from USA

Resolved! Sim delivery

Hu IM writing becqus i wanna know more about my order

Resolved! This is not a good thing...

I posted a question relating to my inability to actually get the correct phone number linked to my O2 account on this board a day for so ago. I had some rubbish about being awarded some kind of kudos for my contribution but no actual advice, In fact ...

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