Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Please could you assist me? I think I may have prematurely cancelled my direct debit with my bank before receiving my final bill. If this is the case, could you please advise me how I need to proceed from here to achieve settlement. Thanking you in a...
hello, my contract expires on November 21st and I don't want to extend it, how can I inform you about this?
When I renewed my contract I received disney + as an extra and I can't set it up
I'm sorry I'm not able to pay my overdue bill in full until 6/11/2022. Can I be granted access to network please.
When O2 gonna fix this? I've raised a ticket 6 month ago. O2 still haven't fixed this. I cannot go through Manage my O2 WiFi account. It's always!!! an error. I've tries all useless advice from O2. I clear web-browsers, I'm using chrome, edge, firefo...
David Payne [Removed] I am the main administrator for the above numbers. The latest bill shows 13 payments of £5 totalling £65 for [Removed] from 17 September to 1 October 2022. This was when my son was in America and Mexico with his data switched of...
received new SIM card and the leaflet offers a £15 rolling plan with 70gb instead of 25 (promo offer) but when I go to My O2 it clearly says 25 GB and there is no mention of the promo?
App is not letting me sign in and my 02 website says something went wrong. Is my o2 down as it as working a good few hours ago.
Hello, I can't change the number on my account as I got my number ported and don't have access to the old account anymore. Anyone know as to how to fix this?
I recently got a new phone and joined o2, i rang on saturday with my pac code and was advised my old number would be transferred by today, this morning my phone had no signal for around an hour so i assumed that would be the number transferring howev...
