My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1 replies
  • 1 kudos


How do I sign up for this. I am a virgin and o2 customer. I went to myo2 click on volt but you just go around in circles. I phoned o2 they said they weird you just go around in circles and didn’t have any suggestions then they hung up. please help re...

Rich71 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Keep old number

I I would like help I have gone from pay as you go with o2 to contact with o2 I want to keep my pay and go number can I do that

Resolved! Guest top up

Hi all, I just tried to top up my brothers phone using guest top up, it did not work and neither did registering him on o2. I could not top up my brothers phone and as I live in a small village where access at this time to a shop is not possible, how...

Resolved! extra charges

how can I see the extra charges on my account? I found this once before, but this website is a nightmare to navigate

erlinda by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Help

return my old tariff. or I'll give you up and switch to another network.if you don’t help then I will use your services

Valerij by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Contemplating

Hi there i was just thinkin about the fact i should have gone with the ultra i was wandering what the upgrde rule like with that so little time

Pjrc by Level 1: Joiner
  • 1 replies
  • 0 kudos

Top up

More info (Highlight to read)Because I m running out of data, I just top up £10 but my data still appear 0,Because I m running out of data, I just top up £10 but my data still appear 0,

Kwok by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Late payment made

Hi, I was late paying my phone bill and you have stopped my calls texts and mobile data, O2 sent me a text saying they will just charge me for 2 payments when my next bill is due but I’ve just paid off the bill that I missed but my internet hasn’t ca...

Sam-Perks by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! direct debit payment

I want to be paying my account by DD - I have sent completed forms but the dd does not seem to have been set up

Resolved! Phone barred

I need help as phone barred and can’t get in touch awaiting a job opportunity

Johng1 by Level 1: Joiner
  • 1 replies
  • 0 kudos