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network connection

CG64
Level 1: Joiner
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on ‎27-11-2024 14:40

on ‎27-11-2024 14:40

I live in Chichester and the 02 connection is, really, awful most of the time it takes ages for a call to get through my phone. What can we do  about it?

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jonsie
Level 94: Supreme
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on ‎27-11-2024 14:43

on ‎27-11-2024 14:43

some help guides

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Guide: How to find help & contact O2 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Enlli
Level 69: Guiding Light
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on ‎27-11-2024 15:13

on ‎27-11-2024 15:13

Looks like the network is oversubscribed. Too many users, too little bandwidth 

https://www.o2.co.uk/apps/my-network

1000011256.jpg

 Use WiFi Calling at home 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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