Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! New e sim

I changed my phone and need a new e sim to activate my number

Porting my number form Vodafone

Hello. I want to port my Vodafone Pay as you go plan to O2 plans. I still dont know which one. But I need to know a few details, because I work with internet, and cannot stop recieving the service. I live in Kilkeel ([Removed]), and it is said you ve...

Resolved! i wanna close my account

i wanna close my account. i connected with experts on 18th Oct but cuz i closed my roaming before so i couldn't get verification code. and i called the number that experts gave me but i couldn't remember the security question (it has been a long time...

Sim card

Could you send me a sim card as i dont think my galaxy as02 wont take an esim...Thank you

Resolved! Security check

My phone has been stolen and I am trying to log into my account so i can order a new phone. When i log in it is asking me for a security check. I cannot complete this as the check is done by texting a code to my phone that i do not have. Please advis...

Resolved! 02 priority

hello, I'm thinking about swithing to an 02 sim. I've read that in order to be eligle for 02 priority you must have an 02 number. So if I switch to an 02 sim but want to keep my old number will I not be eligible for 02 priority?