My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1323 Views
  • 1 replies
  • 1 kudos

Resolved! Order doesn't delivered

Hi, I have ordered a new phone and sim card plan yesterday, and it was about to delivered today but it hasn't delivered yet, I was staying at home today and your bad system waste my time.Still I don't know what does happen with my order.Could some bo...

Sepehr by Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

Resolved! Change email address

Hi, how do I change my email address on the my o2 app? Thanks 

Resolved! Obtaining my PAC

What number do I txt to ask for my PAC to use my existing number on new network phone?

Graham5 by Level 1: Joiner
  • 116 Views
  • 1 replies
  • 0 kudos

Resolved! Full invoice

Hello, Can I get my full invoice with my name and phone number on it emailed? As it is asked for a proof of a uk bill

Marialena by Level 1: Joiner
  • 102 Views
  • 1 replies
  • 0 kudos

Resolved! blocked account

I need to talk to someone

Ken1111 by Level 1: Joiner
  • 120 Views
  • 1 replies
  • 0 kudos

Resolved! about tariff

Hello, I have changed my tariff this month, But I changed to the wrong tariff,it is too much for me, Can i change again? Thank you

Nimo by Level 1: Joiner
  • 96 Views
  • 2 replies
  • 0 kudos

Has anybody ever managed to get a complaint through to O2?

I received the following in an email'Because of these changes you have the right to end your tariff without having to pay an Early Termination Charge.'It seems to be impossible to find out how to leave O2, following links to find a real contact chann...

Resolved! How to change user id

Need to change email address

-Allan- by Level 1: Joiner
  • 935 Views
  • 4 replies
  • 0 kudos

Resolved! Finding old bills

Hi, this may be a silly question, but is there anyway I can see on my O2 previous bills for previous phones that I’ve had with my same account and the same number. I’ve been looking for ages but cannot find anything.Many thanks

Gst132 by Level 1: Joiner
  • 140 Views
  • 4 replies
  • 0 kudos