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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Travel Bolt ons

If I have the Travel Inclusive Zone bolt on and I am travelling to Japan (not covered), do I also need to get the Travel bolt on to access the £6 daily usage charge? Or is this applied as a default?

Resolved! Hello

Can you explain why my bill is hight then expected

Resolved! Received confusing email about payment

Hello, I have received an email saying I don't need to worry about anything, my bills are paid up to date. And then I received another email from MYCARE@o2mail.co.uk saying that my balance is overdue, and outstanding amount 29.77... Could you please ...