Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
What isn't my 02 account working.As I want to check when I'm due an upgrade.
I cannot get on my 02 billing to pay a bill
why am I being charged for messages when I have unlimited?
I just switched from EE to O2 a few days ago. It has been over 48hrs and I still cannot login to the app. What should I do?
I want to use another supplier for my airtime but continue my device plan. Is there a charge? How do I do this?
I am beyond frustrated and quite frankly so disappointed. I have been a customer for nearly 20 years. Here is the reason why: I ordered a second iPhone/contract last week and the phone was delivered next day.however the phone is blocked due to it bei...
I have a Billing Correction Credit on my Account and wanted to know if I can use it against an Upgrade?
We have been informed that our Virgin account has been switched to o2, but on attempting to access the account, we have been unsuccessful. This is because even though we were informed that a six digit code had been sent to our phone, none has arrived...
I tried moving over from Virgin mobile a week ago. It has been a disaster, and that's being polite!! Due to an error in my account name, not my error I might add, My credit check was turned down and I didn't get the phone I had ordered. My account sa...
Signal use to be really good but last few months rarely get a decent signal in Stafford. Can't even make a call from home ([Removed]) without cutting out. Can you help please?
