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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! phone france

when I try to phone France +33 809 401 401 the call just ends straight away. How can I phone France from the UK?

Resolved! Two phones

I have two phones and can only see one phone number on myO2. I need to be able to see both phones' bills etc.

Resolved! My Addresses

Hi,Is there a way to find a list of all my addresses linked to my account?I recently had a charge listed to a previous address from 10 years ago and want to update or remove it. Thanks.

Resolved! Change name

I need to change name on my account

Resolved! 15 days

It's as been 15 days since I sent the mobile phone back to 02, ring customer services they are no help .

Resolved! Other person is getting my o2 messages and updates

Hii had a phone call from someone I don’t know, this person is not with O2, is with Tesco he is getting all my updates and messages form O2 is there any chance to remove this person from my updates and investigate how that happened

Resolved! Need to amend the email address username

Trying to amend my username email but it says that the new one is already registered?

Resolved! Amazon prime

How do I cancel Amazon prime?

Resolved! My O2 app

I can't use the app to access my account, it says if I am new it might take 48 hours, I am almost a week now, yet I am receiving the same message, although I contacted O2 help line

Resolved! transfer from virgin

Second time of asking - previous business account cancelled years ago2 x moble on Virgin now transferred to o2Cannot access account

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