My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8623 Views
  • 1 replies
  • 1 kudos

Resolved! Data abroad

Hi, I am on a pay monthly for my phone. I noticed on your website it states you can provide O2 Travel Inclusive Zone Bolt On for some contracts. Am I eligible for this or do I have to opt for the 02 travel bolt on for £6 a day?

Em29 by Level 1: Joiner
  • 445 Views
  • 2 replies
  • 0 kudos

Account problems

I am waiting to speak to somebody but I have also noticed that my phone number is no longer assigned to my account. I was having issues signing in but now I'm being told that my phone number doesn't exist. Please help asap

AS11 by Level 1: Joiner
  • 543 Views
  • 3 replies
  • 0 kudos

App

Opps something went wrong with this app on opening. Going round in circles!Please sort this out.

Resolved! Why isn't account working

What isn't my 02 account working.As I want to check when I'm due an upgrade.

Welshie79 by Level 1: Joiner
  • 302 Views
  • 1 replies
  • 0 kudos

Billing

I cannot get on my 02 billing to pay a bill

LJS1 by Level 1: Joiner
  • 281 Views
  • 1 replies
  • 0 kudos

Resolved! extra charge for messages

why am I being charged for messages when I have unlimited?

rama by Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

Resolved! Stop airtime plan, continue device plan

I want to use another supplier for my airtime but continue my device plan. Is there a charge? How do I do this?

David45 by Level 1: Joiner
  • 925 Views
  • 4 replies
  • 0 kudos

Blocked IMEI

I am beyond frustrated and quite frankly so disappointed. I have been a customer for nearly 20 years. Here is the reason why: I ordered a second iPhone/contract last week and the phone was delivered next day.however the phone is blocked due to it bei...