Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I'm trying to cancel my 02 contract (not keeping the 02 number) but I can't call 02 because I am abroad right now. Is there any way this can be done via email?
Please advise me how to add to my data
Hi all Has anyone else pre ordered the iPhone 15 pro max and have any idea when it’s likely to arrive?? I cannot access my My02 account as I am moving from EE to 02 and cannot set up the account until I receive the phone. This means I cannot access t...
Hi,How do I get hold of someone to cancel my SIM before the cooling off period runs out?
That's weird I have reset my password and my account details are not shown (both app and website). You can see at the top showing "hi Victoria' which I assume I have successfully log in, but just I cannot see my dashboard (like data remaining,etc)
I'm getting emails about this but I haven't done anything to my account? The I got another one saying someone about an order and returning my phone from noreply@s-email-02 We're just confirming that we've now added your out-of-bundle charges reductio...
My contract ends this month. I have reached the end of my credit agreement and wish to change to a sim only deal. How do I do this?
Cant log in to my account
Hi, we currently have 2 contract accounts and I’m wanting to add a payg account to my app. How do I do this?
Hi just wanted to ask why am I charged £57.50 this month
