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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! PAC Code

Please can you send me my PAC code

Resolved! Picture message charge to unknown recipient

Hi,Checking my recent bill, I found a picture message charge to a number not showing in my contacts; scrolling back though my texts, no text was sent at the time and date specified. (Apple iphone). Has anyone else experienced this? Perhaps it's a gli...

Resolved! Website issues?

When I go to my O2 or Open O2 it just says there seems to be an error try again later. And it's been like this for a few days now. Is there an issue or is it my account that's broken? I wanna know what the others' experience is?

Order tracking just showing "oops - something went wrong"

Order a new phone via upgrade, I am trying to see where my order is but the tracking page just loads with a message of oops - something went wrong > There's been a slight problem. Don't worry, we've got our best technicians on the case, so make sure ...

Resolved! Poor service

Hi - moved to O2 in January, but the service has been awful. I travel a lot and constantly lose signal, have failed calls and lose data. Also, for the last 6 weeks there have been signal problems in my area (this is known). I phoned a few weeks back ...

Resolved! Scam?

A few minutes ago I received a phone call purporting to come from you and saying you were going to discount my monthly rental. It came from a Manchester number: 0161 531 724 I was unable to talk and they said they would phone in about 30 mins with so...