This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
My O2
Get help and support from the community related to My O2.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8275 Views
  • 1 replies
  • 1 kudos

Error with app sign in

I tried logging into My O2 App and it is saying that there is an error with my credentials and that I cannot login at this time. I also says that new customers may take up to 48 hours to be able to login to My O2. I have a plan that I have had for ab...

fc805 by • Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos

Payments

Why do I seem to have 3 different account numbers and one of them keeps sending me emails saying that I am in arrears yet my bill as been paid.

Star by • Level 1: Joiner
  • 363 Views
  • 2 replies
  • 0 kudos

Resolved! Payment

Hello I have recently received a letter to say I will be cut off as I have not yet paid my bill I have paid my airtime bill for last month, but still an outstanding balance, the letter informes me it’s been taken to credit agreement to assign any out...

Louise-1_ by • Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

Resolved! Email received

I have received an email relating to order: NC20013373 I have no idea what this is for.

DNH54 by • Level 1: Joiner
  • 293 Views
  • 1 replies
  • 0 kudos

Changing my Details - O2 asking for proof - where to send?!

Upon my recent upgrade, I noticed by birthday was wrong. I went through the online change process, and now I got an email from O2 Alerts (a do not reply email) with "please send us a copy of your passport or driving licence" however there are no deta...

minszki by • Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

Problems

Can someone please explain how you can possibly speak to someone from O2? I have been on hold for 45v minutes - and it seems there is no online help option. Is this a joke?

David52 by • Level 1: Joiner
  • 386 Views
  • 3 replies
  • 0 kudos

Resolved! Wrong tracking number

Trying to track my order, website shows tracking number (20 characters starting with LPN)tracking number is not recognised and searching on Google it appears LPN tracking numbers are allocated by Oracle.I'm not sure but I don’t think Royal Mail has d...

GTUK by • Level 1: Joiner
  • 887 Views
  • 3 replies
  • 0 kudos

Trying to pay bill

I am having problems getting into my o2 app

Lainny_ by • Level 1: Joiner
  • 349 Views
  • 2 replies
  • 0 kudos

My o2

I can’t sign in to my o2 on the app

Louie by • Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top