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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! PAC numbers

I would like the PAC numbers for the mobiles on my account xxxxxxxxxxx and xxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

my upgrade

i have just been on the phone with 02, i have upgraded my contract to a sim only plan 30gb plus. i was told and saw on the website that this would include my current £5.99 Disney + along with one other extra. my Disney plus has just been cancelled an...

Tariff

I would like to change my tariff

Returning device

I’m a little bother of o2 because I returned the device but there forcing me to pay for it…I received email and letters from them…

Resolved! Add second o2 mobile to My O2

Is it possible to add a second mobile number to my existing My O2 account?

O2 app

I can’t log into my o2 app it’s saying it’s unavailable I’ve tried everything

My o2 won’t work

My o2 keeps telling me it’s not available and should be after 48 hours but it’s been a week

Resolved! Number

I requested that with my new sim ill keep my number but my new sim came with a new number how do I change it back

Resolved! Access account number

Hello, I can’t find my o2 account number and have checked all of my emails and latest bills, it is not on there. Please could you advise? Thanks- Beth

Resolved! Data roaming

Data roaming

O2

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