My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1 replies
  • 1 kudos

Resolved! Monthly text messages

Has anyone else been receiving text messages each month claiming to be O2 and wanting you to click on a link to confirm payment details so your bill can be paid?

Witch1 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Blocking Specific Websites

Is there a way I can block specific URLs from being accessed using the phone on the O2 4G network?

adamg100 by Level 1: Joiner
  • 1 replies
  • 0 kudos

How to stop paper statements?

Hi - Is there somewhere on MyO2 that I can go to stop paper statements every month?ThanksWendy

Wenken by Level 1: Joiner
  • 1 replies
  • 0 kudos

How do I stop Amazon music bolt on

I got free amazon music unlimitied when I upgraded my iPhone. The free period has stopped and I want to stop the monthly charge but cant find how to stop it on the website?

Nicky333 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Disney

I got the Disney + as an extra put how do I set it up I have downloaded the app on the tv but when I put my email in it’s asking me to pay and saying I’m not registered

Resolved! cancelling add on

Hi i want to cancel my disney + and i can’t find it on here

Cheyanne by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Spend cap

I would like to remove my spend cap please

Resolved! calls made

Hi im trying to get the numbers i called in june 2020 and cant see how to view them

Jerry62 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Messages from O2Uk

I regularly get messages from O2 UK saying (below a tel. number) "this is a free call alert from O2. To disable this dial 901, press * then option 4 and option 5"Forgive my ignorance, but is it all about? I once followed the instruction and a voice m...

RA21 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Direct debit

Trying to set up a new direct debit but can't seem to figure out how to?