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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

O2 application and account not Access

Not open

My 02 log in

I’m having an issue to log in to my 02

My O2 app

I’ve been with O2 for years and when I upgraded 2 years ago it won’t let me log on to the app as it says it’s not available to me yet. I’m also having trouble logging on to my O2 online as it says after putting in my email, password and the code that...

phone not working

my numb is (REMOVED) i can not make a phone call

Order help

Need info on order placed

Unknown charge on bill

I have beeb charged £15.99 on my latest bill and i do not know what this is for??

Change way receive code

How do I get codes sent to email and not number ?

When will I het my new phone

I ordered a phone tonight a d it say 4 weeks am I able to change it to a phone for asap

O2 app

I can access my O2 perfectly fine on the web, but when I try to use the same credentials on the My O2 App, I get the following message:Something went wrong.Oops. My 02 isn't available to you yet. If you're new to O2, it can take up to 48 hours for yo...

Dont have Mobile to get the Texts from O" app sign in

I dont have the mobile any more to get the texts with the code to allow me to log into the O2App. I have the user name and password, but no mobile. What can I do?

O2

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