My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8254 Views
  • 1 replies
  • 1 kudos

Resolved! Miney taken but order canceled

Order NC30573117 hello, the money from this irder has been taken from account but on my o2 it is saying ordee cacnelled please can i have some assistance thankschloe le tissier

Cjlt by Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos

Resolved! Insurance

Please could I cancel my phone insurance?

BenAlfd by Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos

No option to enter PAC code

I am getting No option to enter PAC code from another provider when purchasing another sim

Stuart56 by Level 1: Joiner
  • 404 Views
  • 2 replies
  • 0 kudos

My 02 log in

I’m having an issue to log in to my 02

BB88 by Level 1: Joiner
  • 253 Views
  • 1 replies
  • 0 kudos

My O2 app

I’ve been with O2 for years and when I upgraded 2 years ago it won’t let me log on to the app as it says it’s not available to me yet. I’m also having trouble logging on to my O2 online as it says after putting in my email, password and the code that...

Chloe131 by Level 1: Joiner
  • 368 Views
  • 2 replies
  • 0 kudos

phone not working

my numb is (REMOVED) i can not make a phone call

akbari by Level 1: Joiner
  • 386 Views
  • 3 replies
  • 0 kudos

Order help

Need info on order placed 

Unknown charge on bill

I have beeb charged £15.99 on my latest bill and i do not know what this is for??

Lynds by Level 1: Joiner
  • 339 Views
  • 2 replies
  • 0 kudos

Change way receive code

How do I get codes sent to email and not number ? 

Weelou-84 by Level 1: Joiner
  • 284 Views
  • 2 replies
  • 0 kudos