My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 14483 Views
  • 1 replies
  • 1 kudos

App

App saying my account isn’t available to look at anymore 

My O2

I've been having the same issue since November & have literally spent hours on the phone to customer services to get pdf copies of my bills. I was even directed to go into the local store who couldn't help at all & when asked what the solution was (I...

TillyB by Level 1: Joiner
  • 674 Views
  • 1 replies
  • 0 kudos

MY bill

I got an email saying I have to pay £70 outstanding bill but I'm not sure where to pay it. I've longed on my account and it says my balance is £0.00, Can someone please help me.

jonathan6 by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

Resolved! Phone number change

I need to change my phone number due.to some issues regarding a site I can no longer access due to some complications and I no longer want it attached to that number. I need a number I can use for the site as it is partial to a job

Grantham by Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

Account on my o2

My name is S Ambler, My husband has had the new changes to his my o2 app but mine has not been done and I'm unable to see my bill or any of my account

Sue32 by Level 1: Joiner
  • 1043 Views
  • 4 replies
  • 0 kudos

Unable to access My O2 Account

Hello,Please, I can’t access my O2 account, it’s been saying it will be available after 48 hours and it’s been 5 days now. How do I get it fixed. Thank you.

Resolved! Cancel my subscription

Hi,I moved to the USA 2 months and I would like to cancel my subscription and my line. could you guide me with the steps I need to do .thank youbest Emmanuel

wiesenfeK by Level 1: Joiner
  • 541 Views
  • 1 replies
  • 0 kudos

Access to my account

No matter what I do I am unable to access my account, so I can’t see what my data usage is, what extra charges are for etc. I migrated from Virgin Mobile several months ago and originally was ok but all of a sudden when I log in it tells me I have no...

Jake21 by Level 1: Joiner
  • 504 Views
  • 1 replies
  • 0 kudos

Resolved! O2 switch up

Hi I took out new contract but wanted switch up also can I add this thanks I'm within 14 days since started

Dl2 by Level 1: Joiner
  • 967 Views
  • 2 replies
  • 0 kudos