This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
My O2
Get help and support from the community related to My O2.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 9676 Views
  • 1 replies
  • 1 kudos

Resolved! Scam link

I am a student. I just received this link O2: Payment method on your account is invalid. Services will be temporarily unavailable until your payment method is updated via: Https://my02-pendingservices.com I didn’t know it was a scam, so I clicked it ...

scam- by • Level 1: Joiner
  • 813 Views
  • 2 replies
  • 0 kudos

App not working

Not letting me login. It says:Something went wrong.Oops. My 02 isn't available to you yet.If you're new to 02, it can take up to 48 hours for your account to be ready.If it's been longer than 48 hours, get in touch and we'll look into it for you. I h...

rs12 by • Level 1: Joiner
  • 389 Views
  • 1 replies
  • 0 kudos

Unexpected charges on bill

I’ve just checked my monthly phone bill and see I have ‘bought’ 2 items 1x£11.99 and 1x99p - however I do not know what I’ve bought/don’t recall buying anything - is there a way of finding out what I’ve paid for?

NickiS1 by • Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

my o2

i cant log into my o2 as my’ account isn’t ready yet “ but ive been a customer for years

3aimee by • Level 1: Joiner
  • 300 Views
  • 1 replies
  • 0 kudos

My bill

Why is my bill so expensive?When I signed up for a new tariff it was only supposed to be a few pounds more than my last tariff. Why have I been charged £56?

JRogers by • Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

02 account

My account ********** closed on 22 February and I want to re open and start a new contract and need help doing this

Can't get a hold of support - Order disappeared

I've tried to get ahold of customer service for days now and get through to anyone. It just hangs up after being in queue for ages. I've tried to contact the chat but it just says that it's busy and every advisor is un available. My order for my new ...

Resolved! vat invoice

cant seem to get vat invoice, a basic legal requirement, the website just directs you to call o2. i call and nobody even answers - pathetic. shocking none service

mf10 by • Level 1: Joiner
  • 695 Views
  • 3 replies
  • 0 kudos
Top Kudoed Authors
View All
Top