My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8379 Views
  • 1 replies
  • 1 kudos

I can't use MY O2

I have an O2 account and I'm using the network, but I can't access My O2. I can't use it on the app or the web, so I can't check detailed information such as my bill history.

Andrew241 by Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos

Beats

Added some beats to my contract and the £40 was taken out my account and just wondered what was happening as I can’t see anything about it on my o2 app

Jim8 by Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

Carphone warehouse insurance

Hi there I had been paying car phone warehouse insurance for old device which I didn't have . There require proof of my upgrade from old Samsung s10 device from an old number to a new number. If you can send me documents to support my case please

My o2 app

My o2 app doesn't seen to be working correctly 

Wez1 by Level 1: Joiner
  • 279 Views
  • 1 replies
  • 0 kudos

O2 app

I can’t get on to the app I need to see how much data I have 

Henna by Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Log in

When I log in the screen flickers and then the message something went wrong

Jeff31 by Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos

Resolved! My ported landline number

Good afternoon, I have been with Virgin since June 2023. Previously I was with BT that i was not happy with . However, I received a random call from Virgin about a TV package and then I was deceived and told by Virgin that they were moving away from ...

Fashole by Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Recent changed tariff

Good eveningPlease can my changed £15 tariff plan be activated and my £10 pound be cancelled so I can use my data

chidera by Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos