Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi, my first time in Europe with o2 but only found out I cannot receive texts when trying to make a payment which required me to add a code from a text which wasn't received. How do I fix this as I am going away in the next month and don't want the s...
Last month O2 sent me a new iPhone by mistake. I arranged for it to be returned but O2 say that the box was empty and the phone was missing. They are charging me for the missing phone. After several phone calls they admit it was a scam but they are s...
I received an obvious scam call today about upgrading my account and verifying my information, I provided nothing. The scary thing is the scammer was able to tell me what my specific plan already was - what should I do now, has some of my data been b...
I have just been sent my new ammount for May the price is bad and increase againbut it is difficult to chat about, I am 87 housebound I done use my data etc the mobile is only for emergencys in case I fall is there anyone here that can get my call co...
My 02 does not show any details of my account or a Bill - how can I fix this? I have tried using various Help options but they just lead me round in circles! My02 recognises my number but doesn't contain any details of the deal I'm on - however my mo...
Hi, I wont be able to pay for my tariff for a couple of months, but I need to keep my number active. If I cancel my tariff, how long can I go before my number is deactivated or lost?
I have two active accounts for the same phone due to a technical fault with the O2 system. So far, I have wasted six hours on calls to the call centre in India. 02 is in breach of contract and I need prompt, effective support.
Hello, please can anyone help me identify what a charge on the bill itemized as SMS to a number 15038 ****** ? Thank you.
I no longer have access to the email registered with myo2 so cannot access receive a confirmation email to access my account. How can I change the email?
Hi, I have two sim only contracts under my account, one for myself and other one for my daughter. I want to get PAC codes for both my phone numbers line 1 078xxxxxxxand line 2 xxxxxxx I have sent a text to 65075 as i have multiple numbers it is not l...
