My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1425 Views
  • 1 replies
  • 1 kudos

Resolved! Change 'Device Details'?

Does anyone know how to change the Device Details registered against my account in MyO2? I've recently moved to a rural area where the phone signal is practically non-existent. I want to activate WiFi calling but the option isn't there when I login t...

chunder by Level 1: Joiner
  • 193 Views
  • 4 replies
  • 0 kudos

Resolved! Refund

How do it chase the refund for a charger that was returned 5 weeks ago - proof of postage obtained

dianat by Level 1: Joiner
  • 66 Views
  • 1 replies
  • 0 kudos

Resolved! I WANT MY SPEND CAP REMOVED

CAN I REMOVE SPEND CAP PLEASEITS A SERVICE I WISH TO MAKE A DONATION TO AND AT THE MOMENT I CANT AS THE MESSAGE WONT DELIVER, I TAKE IT THATS BECAUSE I HAVE A SPEND CAP ON?

NB2 by Level 1: Joiner
  • 80 Views
  • 1 replies
  • 0 kudos

Can not login to my O2

I had a bill unpaid for a while due to being abroad, my service shut down and access to My O2 app account has been blocked. I have finally managed to pay the delayed bill 5 days ago, through my friend. Right now, I cannot access My O2 app anymore and...

Surfer366 by Level 1: Joiner
  • 66 Views
  • 2 replies
  • 0 kudos

Volt

How do I sign up for this. I am a virgin and o2 customer. I went to myo2 click on volt but you just go around in circles. I phoned o2 they said they weird you just go around in circles and didn’t have any suggestions then they hung up. please help re...

Rich71 by Level 1: Joiner
  • 232 Views
  • 3 replies
  • 0 kudos

Resolved! Keep old number

I I would like help I have gone from pay as you go with o2 to contact with o2 I want to keep my pay and go number can I do that

Resolved! Guest top up

Hi all, I just tried to top up my brothers phone using guest top up, it did not work and neither did registering him on o2. I could not top up my brothers phone and as I live in a small village where access at this time to a shop is not possible, how...

Resolved! extra charges

how can I see the extra charges on my account? I found this once before, but this website is a nightmare to navigate

erlinda by Level 1: Joiner
  • 81 Views
  • 5 replies
  • 0 kudos

Resolved! Help

return my old tariff. or I'll give you up and switch to another network.if you don’t help then I will use your services

Valerij by Level 1: Joiner
  • 70 Views
  • 1 replies
  • 0 kudos

Resolved! Contemplating

Hi there i was just thinkin about the fact i should have gone with the ultra i was wandering what the upgrde rule like with that so little time

Pjrc by Level 1: Joiner
  • 65 Views
  • 1 replies
  • 0 kudos