Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
how do i unlock my phone when customer services are closed until 8 am?/
I purchased a new 02 contract over 2 weeks ago i provided my PAC from 3 network My number was ported to a random stranger.Since then 02 have done nothing but say "we are looking into it" i have spoken to advisors on 02 chat every single day and all i...
I need to change my email address for my o2 account
Hi,I cancelled few times my extra:Amazon Prime but it always comes back automaticly and now I have been charge for something I cancelled
Hi, I am a virgin customer which is obviously now o2. Every time I try to log in to my o2 it does not let me. I don’t know how I am supposed to view my contract as both o2 and virgin will not let me in my account.
Hi, I am trying to claim my free gift for buying my google pixel 8 on the 2nd of April. I was entitled to a free fitbit watch and airbuds
I recently changed the email address I use for accessing My O2. At first everything worked fine and I could view and download my bills, but now I cannot view any billing details, just My O2 WiFi and my personal details. O2 Customer Services have been...
I need help paying off my device balance.I need someone from O2 to call me, my number ends in 1022 and address is WV10 9LT. I have been on call with different agents today I other to pay off my device balance. I am unable to as David whom I spoke to ...
Hi, I have recently connected my new sim card, however my old phone number has not been transferred even though the PAC code was given previously. When i go to "keep number" page i select that i have already inserted my sim card but nothing happens. ...
I received today 15 April 2024, at 15:45, a phone call on my mobile claiming to be from O2, and wanting me to change my password, in order to apply a discount on my monthly bill. I refused & hung up. Can O2 confirm whether this call was legit or not?
