Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I ordered apple max headphones but on my account it doesn’t say there is any orders on it but the money has been taken
Hi Team, I am ex-military and hold a Blue Light card. I have entered in the Company Code, However, it is asking me for a work email or payslip. My work email gets rejected due to it not being affiliated with Blue light. My personal email will not wor...
Hi, I changed my address to [Removed] on My O2. I have been living there since September 2023. I really need a bill in my name with this address on. Please can you provide me the latest bill with this address on? Thank you, Aline Hardwick
KEEP GETTING EMAILS TO MY OLD PHONE NUMBER [Removed] HAD A NEW NUMBER FOR NEARLY 2 YEARSSO CANNOT GET INTO MY ACCOUNT MY PHONE NUMBER IS [Removed]
Hello,Previously I was a V.Media customer whose been transferred over. All sorted before Christmas everything was fine and Myo2 worked. I went to log in today just for a browse however it came up "48 hours for next customers" etc. Tried to do a reset...
I have been in contact multiple times in the last few weeks in regards to a VAT bill of the purchase of my new mobile device. Please can you email me a VAT breakdown of my most recent purchase so that I can share this with my company. Do not direct m...
I need some help. I'm travelling to Albania next week and I see that the country isn't included within the Europe Zone 1, but is in Zone 2. I'm trying to buy a Zone 2 Bolt-On but there isn't one to be seen. There's only Zone 1 & Zone 3. Any advice is...
How do I cancel my contract
I want to cancel my sim contract as I never signed up for this to renew and it has done it automatically
I was registered as an O2 business customer for a period of time as I was advised of a better tariff at the time. I switched back 18 months ago but when I log in to the website it still shows me as a business customer but my last statement on there i...
