Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

My o2

I can’t access my o2 account on the app

I can't access my account

For some reason when I try to log in to my 02 it says oops something went wrong, if it's a new account wait for 48 hours, but I've had this account for years, think I might of been hacked or something?

Customer service

I have been with O2 for years, never a problem to get help with the Guru,which no longer exists, it's all "robots",Virtual Assistance, which is hopeless, one goes round in circles.Last month I got a new tablet, which I returned ,unfortunately my daug...

Network service

Hi, my sim is not showing me network service at all I have dots only, how can I fix it

Payments

fsd

My o2 App

Hi all.I’ve been an o2 customer for over 20 years. But seems I’m not recognised by the My o2 app as I can’t seem to log in..!!! Has anybody out there got any ideas why..?? This has only just recently happened..!! cheers

App

Why can’t I log onto my O2 app?

unable to log in to my accounts

Hi, I am unable to log in to my O2 account. I was a virgin media customer. The log in details i have for My O2, say that i have no linked accounts, when i try to log in through the My O2/Virgin media combined login, it is not accepting my Virgin log ...

Can’t log into my o2 app

I cant login onto the myo2 app to view my account, bills etc. Been logged out automatically and now can’t get back in. Never had an issue before, can login online but get the message “no products or services this account. Anyone know how to fix this?

No balance

hi my Sim card is for six month and after one month there is no balance. I don’t know how to pop up so could you please help me

O2

Forum Posts