Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Tried making a purchase through My O2 only to have an error message saying that my credit score is low, even though Experian score it at 999 out of 999 which is excellent. Now I can't even close My O2 account.Any advice?Thanks
Hi there when using my 4g data websites and 18+ content isn’t showing up I am 18 I don’t understand why can I change this?
Hi i just purchased Apple Watch on my account, why is it not showing on my O2 account? thanks Barry
If i use o2 switch up will the new contract be more than my original contract or can i choose a new tariff and phone?
I've just been sent an O2 Alert telling me that "We’ve made the change you requested". As I haven't made any requests for a change, what does this mean?
I have just received a phone from from someone claiming to be phoning from O2 and saying that I am entitled to 40% discount and needs to take over mynO2 account for 24 hours in order to process this. Please help.
I want to use my phone abroad. Last time I couldn't. Please set up
Tried to enter my o2 app and got error message " something went wrong. Your o2 might not be ready yet" but I have the phone for 2 years already
I've been an O2 customer for over 20 years and in July I got a couple of letters welcoming me to O2 which I thought was odd. I looked into my credit report and entries for nearly £3000 had appeared, I informed O2 I hadn't taken out new contacts and w...
It’s been 6 days since I set up my Apple Watch series 9 and I am meant to receive a text voucher to get AirPods for £20. Today is the 5th the offer ends on the 10th but I still haven’t received any text yet about the offer. What should I do?
