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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! How to save rewards

O2 seems unnecessarily complicated. Takes me half an hour to do anything including finding these boards. Always go round in circles forever signing into things and can never find anything. Every step is whole big question and answer. My next question...

Can’t get logged in to my o2

My o2 won’t let me log in

trying to sign in

Hi, I set up an account under email beckjosh7**Personal info** and purchased 2 e-sim only contracts. When trying to log in so that I can set up the e-sims it asks me to provide the code sent to one of the new numbers. However I dont have access to th...

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My last bill

I just got my last bill £30!!!!

Resolved! phone bill

Hi I am the parent of the phone user (my daughter). I pay the bill. However my daughter now works on board a cruise ship in AmericaWe were shocked to receive a huge bill!As I am not technical, I am unable to understand how to sort. Unfortunately, my ...

Resolved! sharer plan

Hi can i speak to somebody please?

Resolved! change of address

Change of address

Resolved! Direct deb

Where is the option to change my bank detalis? I want it to change my account number for DB

Resolved! Moving number to a new account

My phone has been under my fathers account since I was a kid, I would like to move my number to my own account while also upgrading and I was wondering if that was possible?

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