My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 11719 Views
  • 1 replies
  • 1 kudos

Moved to USA want to cancel account - lost phone

Hi - I moved to the USA in July 2023 (I notified you by phone). I have not used my SIM all year and I have sadly lost the phone. I am paying dead money each month and want to cancel

login O2 account

Hi Team,I have a login to our business account - but it doesn't work because I shall enter an UK phone number. I have no UK phone number because I log me in from Germany

ehmueller by Level 1: Joiner
  • 606 Views
  • 3 replies
  • 0 kudos

Resolved! Cancel my subscription

I would like to cancel my account as my 18 month contract is coming to an end

Liz62 by Level 1: Joiner
  • 459 Views
  • 1 replies
  • 0 kudos

I can't change my tarif

I can't pay my fare and I don't have another card to use 

i cannot access my 4 digit deliver code

My old phone is broken and my sim was in it at the time I got sent the 4 digit deliver code I'm guessing. So when the deliver driver came to my door I couldn't give him the code so he left. and I haven't been sent it by email of the code so there no ...

Proof of usage

I have been trying to get proof of usage from O2 from last one month no one is giving me a proper response

Sreekanth by Level 1: Joiner
  • 511 Views
  • 2 replies
  • 0 kudos

PAC code

I would like the PAC code for both numbers I have on my account [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Sue071 by Level 1: Joiner
  • 1355 Views
  • 13 replies
  • 0 kudos

From tesco to o2

Hi, just a quick question, can i use a 02 sim in a tesco phone? Thank you

Low32 by Level 1: Joiner
  • 311 Views
  • 1 replies
  • 0 kudos

Changing email

Hi All, Does anyone know how to change the email address linked to your My O2 Business account? Our account email address is a member of staff's name who no longer works for the company so we'd like to change it. Many thanksCarly

C4R1Y by Level 1: Joiner
  • 440 Views
  • 1 replies
  • 0 kudos