My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8143 Views
  • 1 replies
  • 1 kudos

Phone cut off

My phone has been cut off but my bill isn’t due I can’t contact anyone to find out why

Emcox1982 by Level 1: Joiner
  • 265 Views
  • 1 replies
  • 0 kudos

Can access my 02

Hiya ive been logged out of my 02 and its saying my email its connected to my number, even tho my bills come through on that emailhope you can helpthank you

Cora2 by Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

Resolved! My o2 account

I cant access my o2 account, its saying my number isnt the same one that is connected to my email. Even though my bills come through on that email hope you can help thank you

Cora2 by Level 1: Joiner
  • 273 Views
  • 1 replies
  • 0 kudos

Problem log in

Hi, i have problém log in coz i need confirm with number which i don't use anymore

Daniela44 by Level 1: Joiner
  • 211 Views
  • 1 replies
  • 0 kudos

System 360 User MyO2 - "Your Bolt Ons" view differs between App and Web versions

With so many differences between the App and Web versions of MyO2 since my O2 account was migrated to the new 360 back-end system some months back, I must ask what the plans are to get basic information visible identically, for the same account, acro...

pgn_0-1708267774368.png Screenshot_20240218-144346.png
pgn by Level 77: Grand Master
  • 3315 Views
  • 19 replies
  • 0 kudos

Resolved! esim

hi i called o2 and i was on pay and go , I wanted a esim and they signed me up for 10 pound pm . so I got a esim , but they have given me a new number I want my old pay and go number . i need some help on why they haven't kept the number

sashauk by Level 1: Joiner
  • 448 Views
  • 3 replies
  • 0 kudos

billing

19:59:09 70910 Received £10.000. Can you advise what this charge relates to please

MJ9 by Level 1: Joiner
  • 235 Views
  • 1 replies
  • 0 kudos

My o2

Won’t give me a code to get on to my o2

Bela by Level 1: Joiner
  • 214 Views
  • 1 replies
  • 0 kudos

Resolved! Login to my account

I am trying to login to my account to advise you of my change of address. I cannot dothis as the mobile numbers you hold are also out of date. How do I get out of this please?

Ken-S by Level 1: Joiner
  • 395 Views
  • 2 replies
  • 0 kudos