Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Can't login / switching numbers

I can't login to MyO2 because the confirmation text is supposed to be sent to my old number, which was supposed to be ported over from giffgaff yesterday but hasn't transferred yet. I have no access to that number and no means of checking because I c...

Upgrade

I applied for an upgrade and was told you would get back to me in 24 hours that wS 2 days ago

sarahkatherine62Personal info

when can i expect to receive my refund expected 2 days ago,

Cancel the contract

A few months ago, virgin media included a sim card with my plan, i did not want the sim card and did not use it, and lost it. I have been trying to cancel this service but i cannot because it needs a verification text to that number. i tried to chang...

Contract expiry date

Hi we were transferred from virgin media contract. Im trying to find out when the contract expires?

Phone bill

hi im on holiday abroad and i forgot to pay my direct debit phone bill which is now overdue. i just realised this and want to log in and pay but i cant because to log in i need a verification text message which i cant receive because my number has be...