My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9888 Views
  • 1 replies
  • 1 kudos

Upgrade

Hi, I am looking for some help. I have made changes to my airtime plan in February this year. I have had a look at my contract for my phone and it looks like its up around the 30th July this year. I took out a 3 year contract with Virgin at the time,...

Brian22 by Level 1: Joiner
  • 460 Views
  • 3 replies
  • 0 kudos

Resolved! PAC code

I can’t access where to input pac code to transfer number from old device to o2

wifi range

i have the ALCATEL POCKET HOTSPOT 4G for my home broad band with unlimited sim card data package and i am getting about 29 mbps speed from where i live postcode [removed], the issue i have is the wifi range is very poor around my house and it does no...

getyers by Level 1: Joiner
  • 954 Views
  • 6 replies
  • 0 kudos

Bill payment

I want to pay my. Bill   But I can’t acces to my account 

Ricardov by Level 1: Joiner
  • 418 Views
  • 3 replies
  • 0 kudos

My O2 app

Cannot access my account on the app. Been longer than 48 hours 

Josh1257 by Level 1: Joiner
  • 686 Views
  • 2 replies
  • 0 kudos

Phone

Trying to track my order 

Sam310 by Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code

I text pac to 65075 and it wouldn’t let me get it as my account has to many numbers is there any other way to get the code ?

Callie1 by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Lost SIM but never activated it

hello i I lost my sim and I have tried to request a new one online but i never activated it and don’t know the number. My o2 login isn’t working either