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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
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  • 1 replies
  • 1 kudos

Resolved! Changes

I just received an email and text saying they’ve removed something from my plan. can you confirm what has changed as I didn’t request this? thanks, Louise

LCP007 by • Level 1: Joiner
  • 210 Views
  • 1 replies
  • 0 kudos

bills

Hi, I need help with my bills

isabella by • Level 1: Joiner
  • 165 Views
  • 1 replies
  • 0 kudos

Deactivation

I’ve just had a text confirming an order has gone through but I didn’t order anything

Mast issue affecting signal at home

For the last 2 - 3 weeks I have had poor reception and download issue due to network issue. I have received update text to say still working try to fix in next 7 days. Should I expect some compensation? should I move from O2 to another network?

Bell1 by • Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Mobile data

I have an unlimited data plan but it's saying when I select data only 2gb any suggestions or help to sort it?

Jack_1608 by • Level 1: Joiner
  • 203 Views
  • 1 replies
  • 0 kudos
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