account statement

[AnetA321]

I am asking for an explanation of my payments with o2. Telephone number [Personal details removed] for the entire period. I don't understand why I have to pay so much and I also don't understand why I can't log in to my O2. I have another phone and the SIM card for verification no longer works either. You can contact me or send me a transcript of the call to my email, thank you

[TallTrees · Accepted solution]

Hello @AnetA321 

This is not customer services and it would be wise to remove your phone number from the Community Forum as it is open. I have informed the moderators just in case you are unable to. Use RHS drop down symbol and use "edit" to remove the number.

You can contact O2 customer services here:

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram

****Flagged