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Joevoyages · ‎04-06-2024

After so many months I still do not have access to myo2 app and in the web app , no product is listed

thought direct debit is executed every months for the last year.

i need to change the bank for a new DD

please advise asap

MI5 · ‎04-06-2024

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎04-06-2024

Simply put O2 have made a mess of upgrading their systems

You will need Customer Services to help you.

Contact using one of the methods below

Guide: How to find help & contact O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Why can’t access myo2 after so many months

Payment

Application

International calls & texts

Roaming data usage

I'm not on contract