Want to pay but need you to unblock

[Kasia555]

Hi, i have not pay my bill and my number is not working. Please could you provide me how can i make payment without accesing myo2 as when restarting the account the code is needed goes into my number via msn that I am not receiving as the number is blocked. How can I solve it when I can only make transfer via payment but need to get a message but the phone needs to be unblocked. ************

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[gmarkj]

Hi @Kasia555 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Call using Skype Guide: A Guide to Skype 

[MI5]

@Kasia555 

Set up a direct debit to avoid any further issues Guide: How to Pay Your Bill (Contract)