Voucher is going to expire soon

[OTTPaul]

I'm getting an email telling me "Voucher is going to expire soon" I have no idea what it's for where to use it or anything. How do I check what it is?

[Oxonian]

@OTTPaul 

If you go into MyO2, can you see a link for "Visit Airtime Rewards" ?

Anything in there that is of help or gives you a clue ? 

[OTTPaul]

Hi,

Had a look but nothing of any use. Thanks for trying.

[MI5]

@OTTPaul 

Who is the email from?

Be cautious of clicking any links in case of a scam.

[CaptJackSwallow]

See I'm confused to I got an official email from O2 and official text telling me my voucher is expiring soon it's only 10 digits long so I have no idea what it's for or anything literally no information what so ever 

[MI5]

@CaptJackSwallow 

Message @Dave-O2 with your phone number

[Cleoriff]

@CaptJackSwallow 

Our Manager is looking into these codes.

Send a Private message to @Dave-O2 

ie Click on his name in my post, this will take to to another page and you will see SEND MESSAGE.

Click on that and a message box to @Dave-O2 will open.

You need to give the code and the mobile number it's linked to, then press SEND at bottom of box

[MI5 · Accepted solution]

We’re told These codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.

 To redeem the customer can use the code when signed into My O2 or in a store.  The customer needs to make sure they have at least £100 to pay on the phone in the basket to remove it using the promo code.