Username email address is incorrect

[Mambomiel]

Hi

I went to do a password reset on my account but I can't confirm it because the email address on my account is missing a letter and therefore I didn't get the confirmation email. Obviously I can't then log in to my o2 account to do it myself and I can't find a way of contacting customer services to get help.

Thanks 

[madasaf1sh]

@Mambomiel 

All the phone numbers to contact o2 can be found here https://www.o2.co.uk/contactus  it is on every page at the bottom

[MI5]

@Mambomiel 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[Cleoriff]

@Mambomiel 

Maybe @O2Lisa will be able to help if she has the time.

She will answer on this thread and deal with your issue via Private Message.

[O2Lisa]

Thanks for the tag @Cleoriff 😊

@Mambomiel I’ll message you privately and get this sorted for you.

[Cleoriff]

Thanks @O2Lisa x

[O2Lisa]

you're welcome @Cleoriff 😊