Solved: Upgrade

Jh8 · ‎25-08-2022

I upgraded my phone today - I need to activate my sim but it’s giving me the option to check it’s me busy sending a code to a number I don’t know - help please!

jonsie · ‎25-08-2022

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎25-08-2022

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Upgrade

Change name

Can’t log in

Cancel My Subscription

Paying off phone contract

Handing my contract over to my daughter