Hi,
This morning I checked my o2 account and it said eligible for an upgrade, I currently have a sim only contract which I have had around 6 months , when I started placing the order I got a message saying it looks like you will pass a credit check so I proceeded to order, I paid the upfront fee and then got an email from o2 credit risk team saying we need to take a look at your application and we will get back to you within 24 hours , my credit score is poor however this is from old historical debt, I'm in a much better financial position now, I just hit a few speed bumps with debt after a relationship breakdown resulting in only one income. I desperately need a new phone as mine is currently not working. Does this sound like I may get rejected ? I have always paid my o2 bill on time , never missed a payment
