Unwanted Virgin Sim Card Scam

[JohnB10]

I need to talk to somebody there about an Unwanted Virgin Sim Card - This has been going on for weeks! The Virgin Team have told me to contact you and quote the number #45270256 - Can somebody please respond urgently. I have spoken to endless people at O2 but am getting nowhere.

[madasaf1sh]

@Johnny21 

You really need to take up the mis-selling with Virgin Media, as all o2 get is a sim and account order..  
Did you not read the contract that was emailed to you? which clearly states the Volt Sim is chargeable, and even when I had an Oomph sim it had a Direct Debit setup. 

Again I would take it up with Virgin Media on 0345 454 1111 and get them to fix the issue of there making, and get a DSAR issued against Virgin so you have a copy of all the calls etc

[Enlli]

It may be worth you visiting the Volt Board on the Virgin Media Community

https://community.virginmedia.com/t5/user/userloginpage?dest_url=https:%2F%2Fcommunity.virginmedia.c...

Generally, Virgin's attitude is You signed up and because you binned the SIM and didn't get the message it's your fault

[madasaf1sh]

That is a fun board, lots of people who signed up for things without reading the paperwork, and just wanting a discount, and throwing sims in the bin... @Enlli 

No sympathy of those, but for those on the old Oomph its a complete mess and lots of sympathy for them