Unimpressed with the convolution that is O2! Can anyone tell me how I order a replacement SIM?

[DexTW18]

I got an O2 SIM because I took out a deal with Vriogin (Volt).  I cannot find the SIM as I need to use it, but have been pationg it for c6 months.  Can anyone advise how I get a replacement?  I have tried the O2 web site but it just goes round in circles and is only focussed on selling me more stuff.

Any help much appreciated.

Thanks,

Errol

[pgn · Accepted solution]

You could visit an O2 Shop, with your phone and some photo ID @DexTW18 

Or you could talk to O2 via Social Media, links just below this post.

[DexTW18]

Thanks PG.  But I never had a phone with O2, only the SIM that came with the Virgin Media Volt deal that I did. I tucked the SIM away somewhere  - no idea where... 😞

So I'm actually only after the SIM as I need to use it in another device - currently I'm paying for it but not using it 😞

Thanks

[Enlli]

@DexTW18 Then best to use the social media links provided. 

[MI5]

@DexTW18 

Any store will activate a new sim for you as long as you have ID to prove who you are.