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on 04-02-2023 18:31
My SIM is lost and I am not been using it since November 2022. I am still getting bills for the SIm. I want to cancel my contract or block my card to avoid extra billing. I am currently staying in India and cannot contact O2 by any means to update my situation. Please help me in stopping bills.
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on 04-02-2023 19:38
Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Guide: Lost or Stolen O2 Device? - How to Report it
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on 04-02-2023 19:38
Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Guide: Lost or Stolen O2 Device? - How to Report it
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 04-02-2023 19:47
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on 04-02-2023 19:47
@lcpo If you choose to cancel your contract you will have to pay for any months that are still remaining: Cancelling your contract - An updated guide - O2 Community
You can download Skype Guide: A Guide to Skype and call customer service for free on +44800 902 0217 or +44800 032 1402

