Unable to log into my02

[CallumEglan]

Everytime I use my username and password in my02 it tells me to add my contact number and then tells me that it’s already connected to another account

when I try to log into the app, it says “oops, My02 isn’t available to you yet” been saying this for months. Any advice?

[jonsie]

If you are trying to log in to the My O2 app

Instead try the web version 

https://accounts.o2.co.uk/signin

If that works then delete the app, reboot phone and reinstall 

If none of that works then 

You can call O2 on 202

Or use the social media links below