cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to access my02 and when foes my contact end

Deb58
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I changed my password and it's asking for my old password and another email address, obviously I can't remember my old password and don't have another email address. 

 This is frustrating, please help, thank you

Message 1 of 3
406 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 152790 Posts
  • 652 Topics
  • 29168 Solutions
Registered:

@Deb58 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
396 Views

pgn
Level 78: King of Kings
  • 41233 Posts
  • 247 Topics
  • 1844 Solutions
Registered:

@Deb58 wrote:

I changed my password and it's asking for my old password and another email address, obviously I can't remember my old password and don't have another email address. 

 This is frustrating, please help, thank you



Text

INFO

to 85075 @Deb58 👍

Message 3 of 3
392 Views