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Unable to access my02 and when foes my contact end

Deb58
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

I changed my password and it's asking for my old password and another email address, obviously I can't remember my old password and don't have another email address. 

 This is frustrating, please help, thank you

Message 1 of 3
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MI5
Level 94: Supreme
  • 147099 Posts
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Registered:

@Deb58 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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pgn
Level 75: Digital Don
  • 37281 Posts
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Registered:

@Deb58 wrote:

I changed my password and it's asking for my old password and another email address, obviously I can't remember my old password and don't have another email address. 

 This is frustrating, please help, thank you



Text

INFO

to 85075 @Deb58 👍

Message 3 of 3
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