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This app won't let me log into my O2 account

Shan3
Level 1: Joiner
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on ‎04-11-2023 14:42

on ‎04-11-2023 14:42

I'm unable to log into my O2 just keep saying ooops, I am not a new customer 

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jonsie
Level 94: Supreme
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on ‎04-11-2023 14:45

on ‎04-11-2023 14:45


Tue 24/10/2023 23:17
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎04-11-2023 15:14

on ‎04-11-2023 15:14

@Shan3 

Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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