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Telephone memorable word

Steve9559
Level 1: Joiner
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on ‎02-07-2025 12:29

on ‎02-07-2025 12:29

Hi all

How / where do I change my telephone memorable word when I’ve forgotten it, I can’t locate the area within APP / website 

Thanks

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MI5
Level 94: Supreme
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‎02-07-2025 16:18 - edited ‎02-07-2025 16:22

‎02-07-2025 16:18 - edited ‎02-07-2025 16:22

@Steve9559 

In Personal details > Account access but I've just tried and my MyO2 seems to be going round in circles and not letting me in.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎02-07-2025 16:21

on ‎02-07-2025 16:21

That option has disappeared for me...

When it was there you had to put current memorable word in to allow you to change it

Social Media Support ~ O2 Facebook Messenger
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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