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Switching to eSIM and Android to iOS

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mhlucas
Level 1: Joiner
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on ‎21-11-2024 14:40

on ‎21-11-2024 14:40

How do I get an eSIM to use with a new iPhone, replacing my current Android/nanoSIM?

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jonsie
Level 94: Supreme
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on ‎21-11-2024 14:50

on ‎21-11-2024 14:50

Easiest option is to call in-store with photo ID

There are so many issues with O2 and esims that we strongly recommend staying with aa physical sim if possible

Guide: How to find help & contact O2 

eSIM - How to activate  

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 95636 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎21-11-2024 14:50

on ‎21-11-2024 14:50

Easiest option is to call in-store with photo ID

There are so many issues with O2 and esims that we strongly recommend staying with aa physical sim if possible

Guide: How to find help & contact O2 

eSIM - How to activate  

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎21-11-2024 15:06

on ‎21-11-2024 15:06

@mhlucas 

Just put your nano sim in the iPhone and save yourself much grief.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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on ‎21-11-2024 15:07

on ‎21-11-2024 15:07

ESim

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This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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