Subscription

[Subscription]

I want Disney plus of my o2 account and whatever else is on there I can't afford it I'm on benefits I haven't been able to use my phone for a month now I'm not happy I'm angry just took £42 pounds of me and now asking for £54 I'm not paying for something I can't use?

[Bambino · Accepted solution]

@Subscription See this guide to remove Disney +: Guide: Adding and removing O2 Extras - O2 Community

If you're having difficulty paying your bill you need to speak to the Payment Management Team. Call them for free on 0800 902 0217.

If you have no phone to use you can download Skype to call: Guide: A Guide to Skype 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support