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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! My new SIM card

Hi I’m concerned that my SIM card hasn’t arrived yet

Resolved! Discount

had a phone call & text message saying from o2 , saying I can get a 40% discount on my monthly bill if I add the code is the correct

Resolved! Help - Myo2 - numbers dialed

Hello o2 Community Can someone please advise where in MyO2, I can find the list of calls made on my devices (destination number, date/time and duration) ? ThanksGB71

Resolved! PAC

According to the 02 web I can get my pac code when logged into my account does anyone have any idea where it is, please? (I cant get it via text as I have multiple numbers) I have literally had it with 02, waiting over a month for my watch to be acti...

Logging into my o2

When I enter my log in details and try log in it says unfortunately my o2 is not available for me just yet has any got any advice on what I should do? I have had the phone over a year

New phone

I have brought a new iPhone 14 and amwaiting on the order. I wanted to check how long it would be but when I log in to my account it doesn’t say that I have an order even though I have had a confirmation email sent through and money taken from my acc...

Resolved! PAYING OFF DEVICE

Hello. I would like to pay off my device ASAP. Can i get in touch with an agent to complete action please?

Accidentally clicked on scam link.

Hi. I received a text earlier about saying something about there's been an error processing your o2 bill. I clicked on the link in the text, I should've thought about it but it was a stupid mistake. I put in my a few details but not my card details a...

Resolved! Unihertz

Will 02 stock unihertz mobiles if not why?

Upgraded But Missed A Promo Code

Hey all, I've been daft when ordering my upgrade...I was in such a mess trying to order the upgrade (because I couldn't figure out how to change my billing address, that's another mess!) that I missed entering a promo code on the order. Now it's okay...

O2

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