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Pay As You Go BPI Subscription

Spindle
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It says this when I log into MyO2.

I think it just said Pay As You Go before?

Does anyone know what the BPI stands for?

Thanks

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MI5
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@Spindle 

We had this recently on here and a few posts on Facebook about it. It seems to just be a glitch in a system update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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@Spindle 

It's the old mobile broadband tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Spindle
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That's odd then, I've never had mobile broadband?

I've 2 of the old Classic PAYG SIMs on the account.

When you click on each number the account page seems to have had a bit of an upgrade, but it still says Classic PAYG as the tariff.

So, it doesn't seem anything to worry about.

Thanks for replying anyway.

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MI5
Level 94: Supreme
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@Spindle 

We had this recently on here and a few posts on Facebook about it. It seems to just be a glitch in a system update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Spindle
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Ah, right.

Thank you very much.

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Ali1616
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I also have had the "Pay As You Go BPI Subscription" logo added to my account - November 2025.

Unfortunately since the merger with Virgin Media, there are problems with my account - ie my auto top up was discontinued and I was unable to telephone the UK from abroad.

On telephoning O2 yesterday, the gentleman I spoke to had not idea what the BPI subscription related to!

He tried (unsuccessfully) to get me to sign up to a yearly contract.

I ended up managing to stay on PAYG with a monthly top up.   Unfortunately my online account remains showing as a "Pay As You Go BPI Subscription".    

Now am seriously considering to another provider.    Since the merger, O2 have certainly gone downhill.

 

 

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MohammadMustafa
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I have had the exact same issue since yesterday! 
I'm also a "Pay As You Go BPI Subscription" all of a sudden and I cannot make any calls

I'd like to leave O2 and change to a different provider, please let me know if you recommend a better competitor to O2

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Enlli
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@MohammadMustafa Nobody can recommend as that would depend on a number of factors. The most important is signal.in places where you are likely to use the phone. If O2 signal is OK try the likes of giffgaff or Tesco 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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