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Strange Message

MJ87
Level 1: Joiner
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on ‎25-09-2024 08:17

on ‎25-09-2024 08:17

I received a text message this morning saying my NBC3SO2386 is going to expire, but I have no idea what this is. Can someone shed some light please?

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MI5
Level 94: Supreme
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on ‎25-09-2024 08:55

on ‎25-09-2024 08:55

@MJ87 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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on ‎25-09-2024 08:55

on ‎25-09-2024 08:55

@MJ87 

These are system generated messages when you are moved from old billing system to the 360. Nothing to worry about.

Veritas Numquam Perit

Girl in a jacket
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