cancel
Showing results for 
Search instead for 
Did you mean: 

Spend cap

Gill57
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Can’t find my spend cap or instructions on how to change it. Please advise

Message 1 of 3
682 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 95960 Posts
  • 612 Topics
  • 7142 Solutions
Registered:

If you are on the new system it can be changed in My O2

If not you need to contact customer service

Guide: Spend Caps & Charge to Mobile on O2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

View solution in original post

Message 2 of 3
678 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 95960 Posts
  • 612 Topics
  • 7142 Solutions
Registered:

If you are on the new system it can be changed in My O2

If not you need to contact customer service

Guide: Spend Caps & Charge to Mobile on O2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Message 2 of 3
679 Views

pgn
Level 77: Grand Master
  • 40104 Posts
  • 245 Topics
  • 1800 Solutions
Registered:

Guide: Spend Caps & Charge to Mobile on O2 and on the new MyO2/360 you can do that there:

https://accounts.o2.co.uk/signin

1000010036.png

Link just below for O2 Social Media Team if needed.

Good luck, @Gill57 @

 

Message 3 of 3
677 Views