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Sim swap

SO33
Level 1: Joiner
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on ‎05-07-2024 16:40

on ‎05-07-2024 16:40

Trying to swap my number over to new sim and it won’t allow me to do so 

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Bambino
Level 85: Esteemed
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on ‎05-07-2024 16:55

on ‎05-07-2024 16:55

@SO33 Have you followed this guide: SIM Swap: a mini guide (incl eSim) - O2 Community

You can also reach O2 via social media who may be able to help you:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎05-07-2024 17:02

on ‎05-07-2024 17:02

@SO33 

If you're still having problems, pop in store with photo ID and they will do it for you for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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