on 28-07-2024 22:08
Hello,
My phone has been handed to the police to help with an investigation and they have advised me to contact you to get a new sim card so I can still use my number while they are using my phone to aid with the investigation.
Thank you
Ryan
on 28-07-2024 22:21
This is not O2 but a community made up of customers.
The best be would be to call into an O2 shop with photo ID and they would issue a replacement.
Otherwise contact O2 by one of the methods in this guide
Guide: How to find help & contact O2
on 28-07-2024 22:38
Stores won't give you a sim in this situation.
There is a specific process to be followed which needs to be done by calling customer service.