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Signing into my o2

Lyndsey3
Level 1: Joiner
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‎27-09-2023 10:38 - edited ‎27-09-2023 10:39

‎27-09-2023 10:38 - edited ‎27-09-2023 10:39

I have tried multiple times to sign onto my o2 with no luck and I have changed the password

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Enlli
Level 67: Unsung hero
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on ‎27-09-2023 10:42

on ‎27-09-2023 10:42

Seems a perennial problem.

Can you sign in Via the Website.

Could try deleting and reinstalling the app otherwise 

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
Level 33: Firestarter
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on ‎27-09-2023 20:04

on ‎27-09-2023 20:04

@Lyndsey3 

The suggestion by @Enlli to delete and reinstall the app is well worth a try, but after deleting, I would suggest that you restart your 'phone before reinstalling the app.  

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